Frequently Asked Questions
We have two options for payment: Bank Deposit or Paypal.
Paypal accepts the following credit cards:
- American Express
Currently, payment can only be made via Philippine peso when paying through our providers.
Through Paypal, there is no need to worry about payments. Paypal securely stores your credit card information utilizing industry standard practices. With Paypal, you will be asked to create an account and your credit card information need only be entered once. For security purposes, we will not be accepting cash or CODs. We also advise you not to send us your credit card information in any email communication.
Shipping will be handled by the following providers:
- Dash Delivery – within Metro Manila
- LBC – outside Metro Manila
- DHL – outside the Philippines
Rates will depend on the location and the size of the package. An accurate calculation of the shipment costs to be incurred by your order will be calculated upon checkout. For more information on the Order Process, see the Terms and Conditions page.
We do not have a minimum order. Rates will also apply accordingly.
Please see our Return and Exchange Policies and Procedures in our Terms and Conditions page.
The Biofresh Anti-Microbial Technology is a unique and safe antimicrobial technology which is proven effective against microorganisms. It eliminates 99.9% bacteria and other odor-causing microbes, therefore preventing bad odor caused by variants of microorganisms and fungi. It is hypoallergenic, making it very safe for use.
Unlike conventional leaching types of antimicrobials, which leave the textile and chemically enter or react with the micro-organism, what sets Biofresh apart is that the solution is absorbed by the textile, therefore, still killing micro-organisms while not harming the skin. The solution has been tested to stay effective for more than 50 washings, which is more or less one (1) year of usage. This antimicrobial solution also satisfies the growing market trend towards health-consciousness.
The DRI+ Plus technology is equipped with Quick Dry Protection that aids in air circulation as well as in the warmth and moisture transportation of the body. To wick moisture implies that moisture is passed away from the source, leaving the wearer with a drier, fresher feeling.