Terms and Conditions

Welcome to the Burlington Industries Philippines Inc. Web sites, which include but are not limited to Burlington, Puma Socks and Biofresh (the “Sites”). The Sites are provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Sites (the “Agreement”).

Your use of the Sites constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use any of the Sites. If you do not agree to these terms, please do not use the Sites.

Site Transactions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Right to Change Sites

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Sites or any service, content, feature or product offered through the Sites, with or without notice; charge fees in connection with the use of the Sites; modify and/or waive any fees charged in connection with the Sites; and/or offer opportunities to some or all users of the Sites. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.

Site Contents

Unless otherwise noted, the Sites, and all materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by Burlington Industries Philippines, Inc. BURLINGTON, PUMA, BIOFRESH and other trademarks appearing on the Sites are the trademarks and/or licensed brands of Burlington Industries Philippines Inc.

The Sites and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Sites.

Unless otherwise specified, the Sites and the Contents are intended to promote Burlington Industries Philippines Inc.’s products and services available in the Philippines. The Sites are controlled and operated by Burlington Industries Philippines Inc. from its offices in Makati City, Philipppines.

The content on this site does not constitute medical advice. You should consult your doctor before beginning any exercise, training or athletic program. Burlington Industries Philippines Inc. is not responsible for any medical or health problems that may result from your engaging in any activities described on this site or from any information you obtain from this site. If you ever feel discomfort or pain, you should not continue.

Personal Information Submitted Through the Sites

Your submission of personal information through the Sites is governed by our privacy policy, which can be reached by clicking on the “Privacy Policy” link located in the footer section of the Sites (the “Privacy Policy”). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

Product Information

Many products displayed on the Sites are available in select stores and malls in the Philippines and, in some cases, select foreign markets. The prices displayed on the Sites are quoted in Philippine Peso and U.S. Dollar.

Certain products are available exclusively online through the Sites. These products may have limited quantities and are subject to return or exchange only through the Sites according to the applicable return policy.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).


We have made every effort to display as accurately as possible the colors of our products that appear at the Sites. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Links to Other Web Sites and Services

The Sites may contain links to other Web sites that are not under the control of Burlington Industries Philippines Inc. Burlington Industries Philippines Inc. has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Sites’ users.

Return / Exchange Policy

Should you have any problems with the items purchased, please feel free to let us know.

Generally, given the nature of our products, we do not allow returns or exchanges for hygienic purposes. However, if the item is defective, then we would gladly be willing to exchange them.

Item/s delivered with factory defect/s must be reported immediately within 5 days upon receipt of the item/s. Item/s returned that is described as damaged or defective will be tested and inspected. If found defective or damaged, we will replace the item and pay for the appropriate shipping costs.

Procedure for returning / exchanging the item

1. Notify the company via email (onlinesales@burlingtonphils.com) of any problems within 5 days upon receipt of the item. Please specify the reason for returning the item/s and also specify which item this will be exchanged with.

2. The company will inform the customer if the item for exchange is available. If available, the company will immediately advise the customer to send back the item to the standard return address within 5 days of receipt of email notification.Return Address:

Burlington Industries Philippines, Inc.

7375 Bakawan Street,

San Antonio Village, Makati City

Philippines, 1203

3. For orders outside Metro Manila (including international orders), kindly send an email to onlinesales@burlingtonphils.com within 7 days after receipt of purchased item.


Refunds cannot be made for returned items. They can only be replaced by items of a similar amount or higher.

Order Process

All orders placed before 1:00 PM between Mondays to Fridays, Philippine time (GMT+8:00), will be processed and shipped on the next business day. Shipping may take 2-3 days depending on areas and weather conditions.

Items ordered after these cut-off times will be processed the next business day. Processing and delivery of all items received on weekends and non-working holidays will be attended to the next business day. Delivery time and shipping cost will vary depending on the courier company you choose as indicated in your order receipt.

Online Gift Vouchers

Online gift vouchers given from event sponsorships and raffles undergo the same process and shipping fee will still apply. Only (1) coupon code can be used per order. Transactions with the use of online gift voucher and coupon codes are not entitled for other existing online promotions. For bank deposit transactions, payment should be settled after (3) working days or else, the order will be considered cancelled.


The materials on the Sites are provided “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Burlington Industries Philippines Inc. expressly disclaims any duty to update or revise the materials on the Sites, although Burlington Industries Philippines Inc. may modify the materials at any time without notice. Your use of the Sites is at your sole risk, and you assume full responsibility for any costs associated with your use of the Sites. Burlington Industries Philippines Inc. shall not be liable for any damages of any kind related to your use of the Sites.


You agree to defend, indemnify and hold Burlington Industries Philippines Inc. harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Sites and/or your breach of any representation, warranty, or other provision of the Agreement.

Dispute Resolution

Mindful of the high cost of litigation, not only in monetary resources but also in time and energy, both you and Burlington Industries Philippines Inc. agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Sites, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it (“Dispute”), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent

1. to Burlington Industries Philippines Inc. at: 7375 Bakawan St. San Antonio Village, Makati City, Philippines, or

2. to you at: your last-used billing address or the billing and/or shipping address in your online profile.

Both you and Burlington Industries Philippines Inc. agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any litigation or filing any claim against the other party.

Choice of Law

This Agreement shall be construed in accordance with the laws of the Philippines, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the courts of the Philippines. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of Burlington Industries Philippines Inc.’s right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of the Sites.


These terms are effective unless and until terminated by either you or Burlington Industries Philippines Inc. You may terminate this Agreement at any time. Burlington Industries Philippines Inc. also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Sites, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.